Job Description

Full-Time | In-Person | Entry-Level

We're looking for a Customer Care Representative to join our team and help customers with their automotive glass service needs.

This is a customer-facing position for someone who enjoys talking with people, answering questions, and helping find solutions. You'll guide customers through the repair or replacement process, assist with scheduling, and help make sure each customer understands what to expect.

No previous automotive experience is required. Paid training is provided.

What You'll Do

• Speak with customers about automotive glass repair and replacement
• Explain available service options and next steps
• Assist customers with scheduling appointments
• Answer questions about services, warranties, and appointments
• Provide assistance with insurance information when applicable
• Keep customer and appointment information accurate
• Communicate with internal service teams
• Provide friendly, professional customer service

What We're Looking For

• Strong communication and people skills
• Friendly and professional attitude
• Reliable and dependable
• Organized and detail-oriented
• Comfortable speaking with customers
• Positive attitude and willingness to learn
• Ability to work well with a team

Customer service, retail, hospitality, sales, call center, or automotive experience is helpful but not required .

What We Offer

• Paid training
• Medical, dental, and vision insurance after 90 days
• Full-time opportunity
• Supportive team environment
• Professional development
• Opportunities for advancement

If you're dependable, personable, and enjoy helping people, this could be a great opportunity to build your customer service experience while working with a growing automotive service team.

Apply today to learn more about the Customer Care Representative position.

Salary/Compensation: $39,000 - $59,000 per year

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