Akkodis is seeking a Salesforce Administrator for a Contract job with a client in Mclean/Richmond/NYC . Ideally looking for applicants with a solid background in the financial services industry .
Salesforce administrator
Rate Range: $45/hour to $46/hour on W2 ; The rate may be negotiable based on experience, education, geographic location, and other factors.
Job location - Richmond VA/Mclean VA/NYC - Hybrid -3 days week
Interviews
1 hour zoom video interview
Basic Qualifications:
Preferred Qualifications:
Updating to standardize call center systems using Salesforce
Job Summary:
We are seeking an experienced and proactive Salesforce Administrator to lead the system configuration for a highly visible Treasury Management project. You will be part of a focused initiative team of 3-4 contractors, working collaboratively under the direction of a Product Manager and a Lead Advanced Salesforce Administrator.
In this role, you will be responsible for building a brand-new process from the ground up, specifically designing how our Voice Center handles Treasury Management questions and issues. You will operate independently and exercise professional judgment in making decisions that impact the user and client experience. The ideal candidate has strong hands-on configuration skills, a passion for translating complex business requirements into scalable solutions, and the ability to act as a subject matter expert for this new workflow.
Key Responsibilities:
Process Development: Design, configure, and implement a brand-new Salesforce workflow from the ground up to support the Voice Center’s handling of Treasury Management issues.
Agile Execution: Actively participate in Agile/Scrum ceremonies (sprints, stand-ups, retrospectives) and work collaboratively with the Product Manager, Lead Admin, and other contractors to deliver iterative value.
System Configuration: Translate business requirements into scalable Salesforce solutions utilizing best practices for automation (e.g., Flow Builder), custom objects, fields, page layouts, and record types.
End-to-End Ownership: Take full ownership of the end-to-end technical implementation process for your assigned project deliverables.
User & Security Management: Manage aspects of user setups, roles, profiles, permissions, and sharing rules to ensure data security and compliance within the new Voice Center processes.
Collaboration: Establish and maintain a high level of credibility with business partners and stakeholders, serving as the technical product expert alongside the Lead Admin.
Reporting & Dashboards: Create and refine dashboards and reports so Voice Center managers and stakeholders can track Treasury Management metrics and service SLAs.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 3039422431 /soma.chakraborty@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
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